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A customer review describes feeling treated rudely during a busy visit, and deciding to take her business elsewhere. A look at why customer service matters most on the busiest days.

A customer review describes concerns about rough treatment during a pedicure, accidental cuts, and complications that reportedly developed afterward.

A local historical society in Pawhuska has restored a walking trail highlighting Osage Nation history, adding interpretive signage developed in partnership with tribal cultural officials.

Cameron University in Lawton is expanding articulation agreements with regional community colleges, smoothing the transfer process for students across southwest Oklahoma.

The University of Central Oklahoma is investing in new clinical simulation labs to accommodate growing enrollment in its nursing and allied health programs.

Beatrix Solon founded the Solon Tourism Collective to help small Muskogee-area businesses coordinate marketing and events aimed at regional visitors.

Cattle producers around Norman and Shawnee are adjusting rotational grazing strategies following a dry stretch, aiming to protect pasture health while managing herd size decisions heading into the next season.

Mercy has placed licensed counselors directly inside several Oklahoma City-area school districts, aiming to reach students who might otherwise never access mental health care outside of a school setting.

A client's base polish went on thick and uneven, making every layer worse, and when she pointed it out she was brushed off, never offered a dryer, and told the nails were dry when they were not, ruining three before she reached her car. A look at smooth polish, listening, and proper drying.