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Oklahoma News

Beauty & Wellness

A look at the salons, studios, and wellness practices helping Oklahomans across the state look after themselves, inside and out.

Heavy Filing Into the Skin, a Crooked French, and Bulky Square Acrylics at Bellagio Nails

Heavy Filing Into the Skin, a Crooked French, and Bulky Square Acrylics at Bellagio Nails

A client celebrating a friend's birthday enjoyed the snacks and massage chairs, but reported painful filing that reached her skin, a crooked French tip, and thick, bulky acrylics that sent her to another salon the same day. A look at gentle e-file technique, shaping to the client's nail bed, and responding kindly to discomfort.

More Beauty & Wellness

Respecting Every Paying Customer: Attitude, Communication, and Handling a Disagreement at Gel Nails 99

Respecting Every Paying Customer: Attitude, Communication, and Handling a Disagreement at Gel Nails 99

A mother and daughter felt disrespected on a first visit when a color mix-up turned into eye-rolling, a raised voice, and a conversation they could not follow. A look at keeping communication open and treating every client with courtesy, especially when something goes wrong.

Bartlesville Spa Adds Seasonal Skincare Program for Extreme Weather Swings

Fictional spa Osage Hills Skin Studio in Bartlesville has introduced a seasonal skincare program addressing the skin challenges created by Oklahoma's wide swings between humid summers and dry winter conditions.

When Busy Turns Into Rude: Customer Service Under Pressure at Essence Nails & Spa

When Busy Turns Into Rude: Customer Service Under Pressure at Essence Nails & Spa

A customer review describes feeling treated rudely during a busy visit, and deciding to take her business elsewhere. A look at why customer service matters most on the busiest days.

Chunky Polish, a Dismissed Concern, and Nails Ruined Before the Car at Fashion Nails & Spa

A client's base polish went on thick and uneven, making every layer worse, and when she pointed it out she was brushed off, never offered a dryer, and told the nails were dry when they were not, ruining three before she reached her car. A look at smooth polish, listening, and proper drying.

Chunky Polish, a Dismissed Concern, and Nails Ruined Before the Car at Fashion Nails & Spa